American Heart Association Certifications Policy
All AHA certifications are distributed digitally, via eCard. PLEASE NOTE: Your certification comes directly from the American Heart Association. We are happy to assist you in claiming your card, should you experience any delays or difficulties with the AHA's process. Please allow up to 48 hours after your class to receive your invitation email from the American Heart Association to claim your eCard. Check your junk/spam folder if you have not received it timely. Call, text, or email us at CPR Sarasota to request assistance.
All learners are responsible for, and required to claim their own eCards.
Student Provider Manual and Workbook Policy
CPR Sarasota does not sell or provide "loaner" copies of AHA provider manuals or workbooks. Course reference materials are provided for use during class. Student provider manuals and/or workbooks are available for all AHA classes. They may be purchased in hard copy or digital format online at the American Heart Association, Amazon, Worldpoint, or at the retailer of your choice. If purchasing, make sure to select the most current version available.
If you are running late to your class by more than 5 minutes, please call us at (941) 999-1277. In order to be respectful of everyone's time, you will need to be rescheduled into a different class if you are more than 10 minutes late.
Refund & Payment Policy
We understand that unavoidable circumstances arise and that some appointments have to be re-scheduled. If you must re-schedule, please contact us as soon as possible. PLEASE NOTE: Once your payment has been received, we will are unable to offer refunds for cancellations. We are, however, more than happy to reschedule your appointment and apply any payments previously received.
Our instructors cannot accept personal checks. We gladly accept business checks, all major credit cards, cash, and money orders. Payment for most classes will be requested at the time of registration, but can be paid at the time of the class. Some classes require pre-payment or a deposit in order to reserve available class openings. Certifications will be issued after course fees have been paid in full, unless prior arrangements are made with our business office.
On-Site Booking Policy
There is a 6 registrant minimum for all on-site classes we commit to. The booking facility will be responsible for (at most) the minimum 6 person registration fee, despite absenteeism on the day of the class, unless otherwise approved in advance. A deposit may be required to reserve the requested date and time for on-site classes. Please contact us for quotes and details specific to your class needs.
CPR Sarasota ("us", "we", or "our") operates http://www.cprsarasota.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name ("Personal Information"). We may use your Personal Information to contact you with newsletters, marketing, or promotional materials. The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor, and analyze this information.
We never sell or share your private information with anyone. It is important to our organization that you feel comfortable doing business with us and will continue to engage in business with us for many years to come.
If you have any questions what so ever about your personal information and how we store it, please contact our office and we are happy to have this discussion with you. It is our intention to remain transparent in our business practice. We will post any updates to this policy on this page of our site for your public viewing.
Last updated: 11/21/2020
We appreciate your understanding and cooperation. We are happy to answer any questions or concerns by phone, text, or e-mail.
Thank you for choosing CPR Sarasota. We value your business, and we are looking forward to providing you with the best quality CPR education services!