Question 1

Do you offer private group and/or one-on-one classes?

Accepted Answer

Yes, we do! We will glady host or travel for on-site private classes for you and/or your group. Please call or email for private class fee quotes and details.

Question 2

How do I get in touch with someone at CPR Sarasota?

Accepted Answer

Call or text us at (941) 999 - 1277, or email us at info@cprsarasota.com   While we have published operating business hours Monday through Friday from 9am to 6pm, and Saturdays from 9am to noon, please keep in mind that we are a small, family owned and operated business. Prompt communication is a top priority for us, and we have a close knit staff of instructors and office personnel who make ourselves available as much as possible to answer and return your calls, texts, and emails ASAP. However, we may be unavilable temporarily if we are teaching a class, on another call, in transit, or feeding a hungry baby (we're a real family here at CPR Sarasota). Please allow occasional delys in response time. I promise, we care about your call, and we will return it as soon as we can!

Question 3

When will I receive my eCard? Can I get my certification the same day of my class?

Accepted Answer

*Same day certifications are available in many instances, please make arrangements at the time of booking to ensure availability.   All AHA certifications are distributed digitally, via eCard. PLEASE NOTE: Your certification comes directly from the American Heart Association. We are happy to assist you in claiming your card, should you experience any delays or difficulties with the AHA's process. Please allow up to 48 hours after your class to receive your invitation email from the American Heart Association to claim your eCard. Check your junk/spam folder if you have not received it timely. Call, text, or email us at CPR Sarasota to request assistance.    ***ALL STUDENTS ARE RESPONSIBLE FOR, AND REQUIRED TO CLAIM THEIR OWN CERTIFICATIONS***  Neither your employer, nor the staff at CPR Sarasota can claim it for you. Until the card is claimed by you, it cannot be printed, downloaded, or shared by, or on behalf of anyone.

Question 4

My name is mispelled on my eCard, how do I correct it?"

Accepted Answer

Please review the spelling of your name on your eCard PRIOR to claiming. Contact us BEFORE claiming the card, so that we may correct and reissue it immediately. If the error was discovered after the card was claimed, you may edit it as needed: Click here to see claiming and editing eCard instructions.

Question 5

How do I claim my eCard? Can't you just send it to me?

Accepted Answer

Click here to see claiming and editing eCard information.   All AHA certifications are distributed digitally, via eCard. PLEASE NOTE: Your certification comes directly from the American Heart Association. We are happy to assist you in claiming your card, should you experience any delays or difficulties with the AHA's process. Please allow up to 48 hours after your class to receive your invitation email from the American Heart Association to claim your eCard. Check your junk/spam folder if you have not received it timely. Call, text, or email us at CPR Sarasota to request assistance.    ***ALL STUDENTS ARE RESPONSIBLE FOR, AND REQUIRED TO CLAIM THEIR OWN CERTIFICATIONS***  Neither your employer, nor the staff at CPR Sarasota can claim it for you. Until the card is claimed by you, it cannot be printed, downloaded, or shared by, or on behalf of anyone.

Question 6

Do you offer individual and group discounts?

Accepted Answer

Yes!   We offer discounts to employees of many businesses throughout the community. Let us know who your employer is, by booking over the phone, and we will glady apply any available discounts.    You may be asked to produce a current identification badge to confirm employment. Failure to do so may result in the need to pay the remainding balance of the class cost before certification can be released.    We also offer discounts to healthcare students with current student identification.    Additionally, we offer discounts to private groups wishing to book for multiple learners, as well as corporate discounts for buisnesses, and nonprofit organizations. Please call us to discuss special rates for your group or company employees!

Question 7

How long are American Heart Association Certifications good for?

Accepted Answer

2 years!

Question 8

What forms of payment do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, and money orders. Our instructors are not able to accept personal checks.    Business checks are accepted from companies upon invoice for services that have made arrangments in advance with our business office. Please call to inquire about how we can tailor a payment plan for your organization.

Question 9

Can I claim CEU/CME credit for classes?

Accepted Answer

CPR Sarasota does not report credits to licensing agencies or third party continuing education tracking brokers. It is the learner's responsibility to report earned continuing education credits to the appropriate entity for their licensure compliance requirements.   If you are a qualifying learner type, be sure to request an email link to claim your CE/CME within 60 days of your class. Credits will not be available after that time.    *Currently, the AHA offers CE/CME for the following courses and learner types:   Instructor Led Courses: - ACLS, for EMS students - ACLS EP, for EMS students - BLS, for EMS students - PALS, for EMS students - PEARS, for EMS students   Blended Learning Courses: - HeartCode BLS, all - HeartCode ACLS, all - HeartCode PALS, all - HeartSaver CPR AED Online, all - HeartSaver First Aid CPR AED Online, all - HeartSaver First Aid Online, all - HeartSaver Pediatric First Aid CPR AED Online, all   E-Learning Courses: - HeartSaver Bloodborne Pathogens Online, all - Achieving Accuracy: BP Measurement, all

Question 10

Do you sell student manuals for the classes, or have copies I can borrow?

Accepted Answer

Student provider manuals are recommended for all courses, and may be purchased in print or digital eBook online at the AmericanHeartAssociation, Amazon, Worldpoint, or the retailer of your choice. Digital or hardcopy, make sure you select the most current version available (2020).   CPR Sarasota does not sell provider manuals, or have "loaner" copies available for student use. Printed reference materials are provided for use during class.    *The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except a portion of fees needed for AHA course materials, do not represent income to the AHA.

Question 11

What do I do if I am having trouble accessing the ACLS/PALS precourse work and assessment?

Accepted Answer

Use this link to the AHA's CPR Product Support page to find trouble shooting advice for accessing the advanced life support course required precourse work and assessment.

(941) 999 - 1CPR

FAQ

CPR Sarasota

3616 Webber Street

Suite 201

Sarasota, FL 34232

941.999.1277